Magellan Health

About MagellanofAZ

Recovery & Resiliency

Recovery and Resiliency: Magellan’s Core Treatment Principles

A job you like. Good relationships with family and friends. Your own home.  Most of us take these things for granted. But for many people with mental health problems they are dreams.

At Magellan, helping people reach their goals for a better life is a primary focus. That is why recovery and resiliency are at the core of what we do. 

We believe that all people can recover from trauma, tragedy or other stresses. We are all able to go on with life and feel hopeful.  That is resiliency.

We believe that all people can learn, grow and change. We are all able to build a life filled with meaning and purpose. That is recovery.

We help individuals and families achieve a number of things through resiliency and recovery:

  • A sense of belonging.
  • A safe place to live.
  • Days full of purpose.
  • Skills to get well.
  • A strong voice in their lives.
  • Hope for the future

We support resiliency and recovery in all of our programs. We: 

  • Appreciate those we serve.
  • Respect culture and language.
  • Communicate well.
  • Support the strengths and skills of others.
  • Think about all areas of people’s lives. This includes their:
    • Physical health
    • Mental health
    • Addictions
    • Background
    • Education
    • Work
    • Relationships
    • Housing status
    • Spirituality
    • And more.
  • Offer meaningful choices.
  • Use peer, family and natural supports.
  • Help others build confidence.
  • Celebrate and share stories of success.
  • Involve individuals and their families in planning, delivering and evaluating services.
  • Measure, monitor and improve.

Do you want to learn more about this topic? Visit https://Magellan.learn.com/az

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Are You in Crisis?

If you are in crisis, call the Crisis Line at (800) 631-1314, TTY (800) 327-9254. For emergencies, always call 9-1-1

Confidentiality

Everyone has the right to have personal information kept private. We work hard to protect your privacy. Read more.

Contact Information

Mercy Maricopa Integrated Care (Mercy Maricopa) is now the Regional Behavioral Health Authority (RBHA) serving members in the Maricopa County Region. For questions regarding your services, please call 1-800-564-5465 or TDD/TTY 711.

** To file a grievance or appeal for services provided on or before March 31, 2014 please call Magellan Health Services 602-652-5907, x8590