About Your Care
Magellan Health Services of Arizona is working to transform the behavioral health care system in central Arizona. Our goal is to better serve those in our care who are seeking hope and recovery by building a community-driven model of behavioral health care in central Arizona-- a model focused on recovery and resiliency as well as accountability and superior outcomes. In addition, in partnership with our network of provider's we have made it our mission to create an integrated system of care that achieves greater health and wellness for those challenged with severe mental illness.
Behavioral health benefits
Applying For or Renewing Your AHCCCS Benefits
You may be eligible to receive medical benefits through AHCCCS, Arizona’s Medicaid Agency. You can apply for medical benefits online through Health-e Arizona at https://www.healthearizona.org. The Health-e-Arizona system is an electronic system that allows you to apply for AHCCCS benefits online. There is no cost to apply. You can also use the Health-e Arizona website, https://www.healthearizona.org/, to renew your AHCCCS benefits.
The following is a list of behavioral health benefits available to you:
Programs and services available to recipients and their family members
There are often changes to the behavioral health benefits and services you receive. This page provides the most up-to-date information regarding member benefit changes.
Complaints and Grievances
We work hard to make sure your programs and services meet your needs. But, if you should have a complaint, the following information can help.
Magellan works hard to protect your privacy. Please read our confidentiality statement.
Medical Necessity Criteria
We are committed to the philosophy of providing treatment at the most appropriate, least intensive level of care necessary to provide safe and effective treatment and meet the individual patient's biopsychosocial needs.
The purpose of the member handbook is to help you better understand what services are available to you and your family members and to help answer any questions you may have.
Outcomes360 is a program that service recipients, caregivers and providers use to monitor and assess an adult or child recipient's health and recovery.
The pharmacy section provides tools and information so you can learn more about the medications you are taking.
Reporting Fraud and Abuse
Fraud and abuse of behavioral health services is a crime. Learn more about it here.