Magellan Health


Employment and Rehabilitation Services

Psychiatric rehabilitation services meet the unique needs of people in recovery leading to improved quality of life through community integration. Magellan's Employment and Rehabilitation Services Department offers supports and services that enhance the living, learning, working and social roles of service recipients.

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The Magellan Health Services of Arizona Employment and Rehabilitation Services Department believes in advancing a recovery-based practice, as outlined by the United States Psychiatric Rehabilitation Association (USPRA):

People CAN recover from even the most serious and persistent mental illnesses, such as schizophrenia, major depression or bi-polar disorder. Studies suggest that individuals recover or significantly improve when provided with the appropriate treatments and support systems.  During the last 30 years, an unwavering effort to use more effective and lower-cost alternatives to long-term institutionalization led to psychiatric rehabilitation services.  

Psychiatric rehabilitation promotes recovery, full community integration and improved quality of life for persons who have been diagnosed with any mental health condition that seriously impairs functioning. Psychiatric rehabilitation services are collaborative, person directed and individualized. These services are an essential element of the human services spectrum and should be evidence-based. Psychiatric rehabilitation services focus on helping individuals rediscover skills and access resources needed to increase their capacity to be successful and satisfied in the living, working, learning and social environments of their choice.

It is the principle behind numerous evidenced-based practices, such as assertive community treatment and supported employment services, as well as emerging practices, such as peer support programs.  Psychiatric rehabilitation services directly address the high risks that many persons with serious and persistent mental illness experience of repeated hospitalizations, high utilization of emergency room services, low levels of functioning in the community, homelessness and unemployment."

SAMHSA Evidence Based Practice: Supported Employment: Supported Employment helps people with a mental illness find and keep meaningful jobs in the community. The jobs exist in the open labor market, pay is at least minimum wage, and are in work settings that include people who are not disabled.

Contact us: To learn more about Magellan's Employment and Rehabilitation Services Department, please e-mail

Employment and Rehabilitation Partners

Magellan's contracted partners

  • Lifewell Behavioral Wellness: Career exploration, counseling, work adjustment, job preparation and support volunteer opportunities
  • Marc Center: Career exploration, counseling, work adjustment, job preparation and support volunteer opportunities
  • Focus Employment: Vocational, educational, job development, and supported employment services
  • DKA (Dorothy Kret and Associates): Employment support services, job readiness, computer skills training, job coaching and retention support
  • Tetra Services: Vocational, educational, job development, supported employment services, GED and computer classes
  • Valley Life: Ongoing education, daily living skills, supervised community employment, job development and coaching
  • WEDCO: Employment services, job coaching, career exploration, computer classes, small business consulting
  • Recovery Innovations of Arizona: Peer employment training program that teaches people the skills and techniques of peer support

Our community partners and resources

Job Listings and Workforce Development Centers

Job Supports and Job Retention

Benefits Counseling and Support Resources

General Information and Access to Community Information

Employer Information and Resources

Untapped Arizona is a network of organizations who have partner in an effort to support Arizona businesses in meeting their workforce needs by tapping into the labor pool of individuals living with disabilities. Untapped Arizona exists to serve Arizona businesses to meet their inclusive workforce needs through a coordinated customer service oriented, "one-stop shop" strategy. They are the lead resource that supports businesses in connecting directly with qualified job candidates with disabilities. In addition, they are the single, primary, go-to resource for businesses to get their questions answered about hiring and retaining workers with disabilities.

To post career opportunities and to access valuable resources relating to the hiring of people with disabilities, please go to Untapped Arizona's website at

Additional resources:

  • Work Opportunity Tax Credit: The Work Opportunity Tax Credit (WOTC) is a Federal tax credit incentive that Congress provides to employers for hiring individuals from certain target groups who have consistently faced significant barriers to employment.
  • Think Beyond The Label: Think Beyond the Label is a public-private partnership that delivers information, outreach and resources to businesses, job seekers and the public workforce system to ensure greater recruiting and hiring opportunities for job candidates with disabilities.

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If you are in crisis, call the Crisis Line at (800) 631-1314, TTY (800) 327-9254. For emergencies, always call 9-1-1


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Contact Information

Mercy Maricopa Integrated Care (Mercy Maricopa) is now the Regional Behavioral Health Authority (RBHA) serving members in the Maricopa County Region. For questions regarding your services, please call 1-800-564-5465 or TDD/TTY 711.

** To file a grievance or appeal for services provided on or before March 31, 2014 please call Magellan Health Services 602-652-5907, x8590