How do I contact Magellan's Member Services? Member Services is available 24 hours a day, seven days a week. To contact Magellan Member Services for assistance call (800) 564-5465 or our TTY number at (800) 424-9831.
Administrative Offices: 4801 E. Washington St., Phoenix, AZ 85034. Administrative office hours: 7 a.m. to 5 p.m., Monday through Friday.
Crisis contact information: For emergency situations always call 9-1-1. Available 24 hours a day, seven days a week to anyone in central Arizona experiencing a mental health crisis, please call (800) 631-1314, TTY (800) 327-9254.