Magellan Health

Additional Items

Contact Information

How do I contact Magellan's Member Services? Member Services is available 24 hours a day, seven days a week. To contact Magellan Member Services for assistance call (800) 564-5465 or our TTY number at (800) 424-9831.

Administrative Offices: 4801 E. Washington St., Phoenix, AZ 85034. Administrative office hours: 7 a.m. to 5 p.m., Monday through Friday.

Crisis contact information: For emergency situations always call 9-1-1. Available 24 hours a day, seven days a week to anyone in central Arizona experiencing a mental health crisis, please call (800) 631-1314, TTY (800) 327-9254.

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Are You in Crisis?

If you are in crisis, call the Crisis Line at (800) 631-1314, TTY (800) 327-9254. For emergencies, always call 9-1-1

Confidentiality

Everyone has the right to have personal information kept private. We work hard to protect your privacy. Read more.

Contact Information

Mercy Maricopa Integrated Care (Mercy Maricopa) is now the Regional Behavioral Health Authority (RBHA) serving members in the Maricopa County Region. For questions regarding your services, please call 1-800-564-5465 or TDD/TTY 711.

** To file a grievance or appeal for services provided on or before March 31, 2014 please call Magellan Health Services 602-652-5907, x8590